Reservation Terms and Conditions

The Cauldron is an independent establishment relying upon bookings being honoured by our guests or sufficient notice being given of any requested changes to reservations.  All purchases are final and non-refundable.  Your debit/credit card details are requited for all purchases. These details will be held in a secure PCI-DSS compliant vault.  A reminder email will be sent to you 48 hours prior to your booking. Unfortunately we are unable to hold unconfirmed reservations that have not been paid in full.

Bookings may be rescheduled if the guest has established contact via email to info@thecauldron.io with at least 48 hours before the start of the scheduled reservation.  Contact made by other means has no guarantee of reaching The Cauldron and is insufficient for rescheduling a booking.  All re-booking dates and times are subject to availability, which can be checked using the booking calendar on our website.

Bookings made separately have no guarantee of being seating together.  If you are linked to another group in the same booking window, please email us at info@thecauldron.io to let us know, and we will do our best to seat your parties near each other.

A debit/credit card will be required upon arrival to secure against our magic wand, which will be provided for use during the experience.  This debit/credit card will only be charged in the event that the guest has broken or stolen the magic wand.  Please do not do that.

By making a reservation at The Cauldron you agree to our reservation and cancellation terms.  We wish to thank you for your understanding and co-operation and look forward to welcoming you to The Cauldron.  

We understand that you are exited (we are too) and may want to come early, but unfortunately we do not have the space to accommodate you before your booking. There are plenty of great bars in Dalston if you do arrive early.  To enjoy the full experience we do expect customers to be on time.  If you are late, then all efforts will be made to ensure your full experience in the time that remains of your booking.

The Team at The Cauldron.